Welcome to the Online Academy troubleshooting wizard.
We are sorry you are having problems with our site. Find out how to resolve common issues below.
I can't login to the Online Academy
Click here for all questions relating to your user account and accessing the Online Academy. We can also help to reset your password.
My courses are not working as expected
Find out how to check if your computer is compatible with the Online Academy.
I can't find my course
Click here for more information on accessing previously bought courses.
Web Class FAQ
A complete guide to Web Classes.
General enquiries and feedback
Can't find your question above? Click here to contact us and get help.